FAQ
Please do not take the plastic off your replica watches when you received it. Check the quality and try it on first. Make sure everything is fine. If there is any problem, please contact us. 
 
Q : What is the currency on your website?
The currency on our site is USD.  
 
Q: How long it takes for you to handle my order after payment ? Can you ship it right away?

Every order takes about 3-5 business to process. Replica watches are difficult to get nowadays. The watch market is full of policy and factories only opens a few days a month. Every watch will be tested for 24-48 hours before we ship it. Sometimes we have overload orders, and we need to do proper Quality Control process for each order. It will takes some time too, because not every watches are in a perfect condition. Sometimes we need to return to the factory to replace with a good one. Be patient, and keep in touch. If you are really rushing, We can't process your order. If you are in a hurry, We can not process your order. 

Q: Are you a scammer ? ( This is real question, no joke, there are many people ask me this question on live chat or email)
You are asking the wrong person ! If you suspecting a thief, and ask "are you thief?", what do you think the answer? The best thing you can do is start making judgment from many aspects of the website, the profile, the updates, testimony, forum, people, or just risk yourself for a try. There are some points you should noticed weather the seller real or not.
 
Q : I want flawless replica !
We suggest you go and get genuine watches. There is no way high-end replica from any factories are flawless. Start making price comparison between genuine and replica. Let say, you want Audemars Piguet 15400 rose gold, price on genuine watches is around $22,000 while on high-end replica around $600. Will you expect flawless? There are always be a flaws eventhough only a very small. But this grade is very close to genuine probably 95%-98%.
 
Q : Where do you ship from? 
Everything is shipped from mainland China, the fastest way is by DHL about 5-7 days to delivery. Please understand there is NO next day delivery service when you order from China.
 
Q : The live chat feature is very nice, but sometimes i got no response. And sometimes late reply on email i sent.
Remember, we are in different side of the world sometimes. Your day time is our night time. The best time to contact us on live chat is our day time (GMT+8 Hong Kong time) . Our working hours is based on Asian time. Sometimes we have overload email or chat to respond as well, just put kind patient, or you can send us an email or whatsapp +86 13580451002, you will get reply from us later.
 
Q, What Payment methods do you accept?

We can accept W-estern U-nion, M-oney G-ram, B-ank W-ire or Bitcoin

We will send you payment instruction soon received your order. 

Q, Do you include watch box for your replica watches?

 I am sorry but we do not include watch box for our watches. If you need box, please order it separately. We have replica watch boxes for sale.  (The price would be much higher if we include watch box for every watch we sell, but not every customer needed the box, we would prefer keep the price low for you and you can order the box separately if you need it)

Q : I Want to pay with Visa/Mastercard or Paypal, but the page is not directed to Visa/Mastercard or PayPal page, why?

I believe you are aware that you are in Replica world. There is no way Paypal can integrate their payment page on replica website. Neither do Visa/Mastercard. They will never do it directly. If you want to pay us with Visa/Mastercard, a payment link will be sent to you shortly soon when we received your order, please pay from there. 

Q : Is the Payment secured here?

There are so many replica seller / websites around the globe. If We say "Yes, it is secured" you will not going to believe me anyway. So, you better make a fair judgement from every aspects of us, try to communicate with us, find more about us. Our website is using SSL Certificate, so you can judge on this.

Q : Can I pay you on arrival (COD)?

I wish we could do international Cash On Delivery, however there is NO SUCH WAY in the world. So, NO. NO COD. 

Q : Will I get the pictures and video before shipping?

Yes, we will send you pictures and video of your real product that we going to deliver to you. We will not deliver your order before 

Q : What will you declare the package ? 

We always declare as "Bracelet Gift", or 'Fashion Bracelet'. If you want us to declare any value (usually for experienced customers) just let us know. But if you don't have experience, let us decide based on our experiences, usually we declare between $15 - $50.

Q : Do you provide tracking number ?

Yes 100%.  And when gou received the tracking number, sometimes it hasn't showed up any status on the tracker yet, it will need 1-2 days especially when we submit your package on weekend.

Q : I track my order and seems there is no movement / strange status / clearance even etc. What should I do?

DO NOT CALL DHL, EMS or any logistic company related to your shipment for any reasons. Contact us, communicate and just relax. Keep in mind, sometimes we use regular postal office to make it safe, and mostly they are very slow. Do not panic, relax, and call us for any matters. 

Q : My package has arrives in my country, but they want me to proofs the price, what should I do ? (Only happen in some country)
Simply contact us for this matter, usually they need a price and payment proofs. We will provide invoice of your package with any particular match amount with your package declaration. Do not panic.

Q, Which countries do you ship to? 

We ship replica watches to USA/ UK / Canada / Australia / Belgium / Chile / Czech Republic / England / Finland / France / Germany / Greece / Holland / Netherlands / Hungary / Ireland / Israel / Italy / Japan / New Zealand / Norway / Poland / Portugal / Qatar / Saudi Arabia / Singapore  / Sweden  / Switzerland  / Thailand / Turkey  / United Arab Emirates UAE and worldwide. For more information, please check shipping & delivery

Q, What is the warranty of the replica watches

All the watches we sell have 1 year free warranty and life time repair service. If there is any problem with it, please feel free to contact us anytime. All Montblanc pens have 6 months free warranty. 

Q, Can I return the merchandise if I do not like it?

 If you are not satisfied with your merchandise, you can contact us for return within 24 hours from the date of signature by email or live chat. The item must be returned in brand new and unused condition, including all parts and accessories and in its original packaging suppliers. Return shipping cost will be paid by the customer. You will receive a full refund after we credited item back. (If you received defective merchandise, return shipping fee will be covered by us. Please feel free to contact us. )

Q, Can I exchange to different product if I do not like the product I ordered? 

Yes, you can. As long as the product you received is in brand new condition in plastic. You can return for exchange. Both way shipping fee will be paid by customer. 

What if the shipment is lost or missing in the customs?

Q, How can I make a return for a refund or exchange?

Please contact our customer service via the contact us form about return for refund or exchange. We will send you a return address. 

Q, What if I’m not satisfied?

Please contact our customer service via the contact us form about unsatisfied new product. 

Q, Can you ship to a P.O Box?

Yes, we can ship to PO BOX and APO address. 

Q, How do you ship my order?

We are experienced ship replica packages to worldwide, we will pick up the best way for you. Some country is good with EMS shipping, some is good with DHL and some countries only good with Airmail shipping.  For more information, please read shipping & delivery 

Q, How long will it take for me to receive my order?

Airmail shipping takes about 3-4 weeks to delivery, E-Package packages take about 2-3 weeks, EMS packages take about 7-10 days, DHL shipping is about 5-7 days. Greece, Mexico countries takes a little longer than standard. 

Q, Is your watches waterproof? 

All our replica watches are water resistant but not waterproof.We do not recommend swimming with them or taking shower with them. Taking the watches underwater will revoke their guarantee.

WATER RESISTANCE GUIDE

     Washing Hand      Yes Yes Yes Yes
 Raining     Yes Yes Yes Yes
    Bathing       No No Not Recomend Not Recomend
   Swimming      No No Not Recomend Not Recomend
Diving No No No Not Recomend
 

 

Q, Why my Credit Card is Charged the Wrong Amount? 

Due to this is an international transaction, we will receive the money in CNY. the exchange rate is floated between your bank, third part bank and our bank, every bank makes some money (about 2%), therefore the total amount will be a little different than your order invoice. We will send you a payment invoice about 5% lower, after all the fees, your total amount will be close to the amount as your invoice, but not exact the same. Please note. 

Q, What is 21600bph and 28800 bph?

Do you know what is VPH or BPH?
VPH (Vibrations per hour)  and BPH (Beats per hour) is the same thing. VPH(Vibrations per hour) is a common notation for movements in watches today and can greatly help in deciding on the quality of a timepiece. I would share it with my fellows. Basically it breaks down to how many times a watch will tick in an hour, if you hold your mechanical watch to your ear and listen you should hear a rapid “tick-tick-tick-tick-tick-tick”, each of these ticks are what counts toward the VPH when calculating the frequency of the watch.
18,000 VPH or 2Hz (Classic manual wind movements)
19,800 VPH or 2.5Hz (Cheaper Chinese movements)
21,600 VPH or 3Hz (Lower frequency for automatics or manual wind)  – Most of the Japan Grade watches are 21600bph
28,800 VPH or 4Hz (Most common automatic movement, can also be speed of a manual-wind) – The best replica watch use Swiss ETA movement which is 28800bph. Original Tudor watches are 28800 bph.
36,000 VPH or 5Hz (Advanced movement, El Primero Zenith – in some Rolexes and TAG Heuers) – Not available in replica
43,200 VPH or 6Hz (Advanced movement, Audemars Piguet ChronoAP)  – Not available in replica
72,000 VPH or 10Hz (Advanced Automatic Movement Rate “Breguet Type XXII”)   – Not available in replica.

Watches tricks & tips & instructions

Important, Please DO NOT take the plastic off the watchband when you receive it. Try one and play with it. In case you do not like it or there is a defective on the watch so you can return in new condition for replacement or refund.


Q,  My watch does not work when I receive it or only works a few second then stopped. 

  • Automatic Movement watches

*If it is an automatic watch, then please wind it. It is likely that the watch runs out of energy during the journey. 

To ensure that they remain water-resistant, some models are fitted with a screwed crown.  Release it by turning it Counterclockwise until it is loose. Then you can wind it for 30 – 40 times by turn the crown clockwise. Once it is done, Push it and screw it tight back at the same time. By doing a manual winding of the watch, your watch will have 24-36 hours power reserve. The best way is wind the watch every night before you go to bed.  So it will keep time even you do not move it. 

*If still does not work after you wound it or shake it, contact our customer service for warranty. 

  • Quartz Movement watches

Quartz chronographs never need to be wind.

  • Chronograph watches

If your watch has a Chronograph function, the big second hand will stay at 12 o'clock. If you would like to make it work, press the 2 o'clock pusher to start and stop. Press the 5 o'clock pursher to reset to 12 o'clock.  We suggest to keep the big second hand at 12 o'clock when you do not use the stop watch function to save battery and energy.


Q,  How to set the time and date?

  • Set the time

Unscrew the crown or just pull the crown out to position III and turn it clockwise or counterclockwise to set the desired time. The seconds hand stops at this point. As soon as the time setting has been synchronized, push the crown back down into position I (and tighten it back down on models with a screwed crown). Suggestion: Only set the time forward, not backward. 

  • Set the date

Unscrew the crown or just pull the crown out into position II and turn it clockwise or counterclockwise until the correct date is displayed. During this operation, only the hour hand rotates


Q,  Why my Chronograph watch second hand does not work? 

Chronograph watches the big second hand normally stay at 12 o'clock to save energy. To make chronograph working, unscrew the crown or just pull the crown out into position II and turn it clockwise or counterclockwise until the correct date is displayed. During this operation, only the hour hand rotates


Q,  How to fix / set Chronograph second hand to 12 Oclock position

If your Japan Quartz Chronograph watch not resetting or aligned to 12 o'clock position, you can adjust it easy by yourself. Pull out the crown to the position III where you can set the time, after that push the button at 2 o'clock position, the second will move step by step. Push the button until the second hand stop at 12 o'clock. then tight back the crown. This is how to reset second hand to 12 o'clock position. Easy adjustable. 


Q,  Received the watch but why the crown is blue?

A: That is blue plastic cover, please use your finger nail to peel it off.


Q, I use my chronograph often and the battery life seems to last less than one year. What should I do?

Using the chronograph function often or leaving it running constantly will shorten battery life considerably. It is important to understand that more battery power will be required to enable all of the functions other than basic timekeeping. In fact, if left running for extended periods of time, electronic chronograph/stopwatch functions on some watches will stop running automatically. To conserve battery power, it is best to stop the chronograph function when the need for timing is completed.


Q, I've had the watch for a year. Should I replace the battery just to be safe?

it is not advisable to replace the battery until it is absolutely necessary. Opening the case presents the possibility of compromising the factory seals, resulting in the need to perform water-resistant maintenance before it is required. The old adage “if it isn’t broken, don’t fix it” holds true for battery-operated watches.


Q, How to get moisture out of your watch?

First thing you need to do if the water seepage into your watch. Unscrew the crown and pull out to position II to stop the watch working.

Then use a hair dryer on its lowest setting to heat the watch. The rise in the surface temperature of the watch may cause the water inside to evaporate.

Hold the watch face next to a lit, hot light bulb. Depending on how hot the metal of your watch gets, you may want to handle it with gloves or a towel.

Warnings

  • Avoid exposing your watch to sudden, extreme temperature changes. The air trapped between the watch crystal and the watch face can condensate if it’s heated then cooled rapidly. Prying off any part of your watch (the back or the crystal) may void your warranty. Use only non-invasive techniques if you want the warranty to remain valid.

Q, My screw-in watch crown is hard to tight.

Please screw it in counterclockwise a little bit then screw it in clockwise. Goes back first, then forward will make it easier to tight. 


Q, How do I adjust watch band size to smaller size?

We normally include screwdriver or pin remover tool with your watch order. 

  • Watch band with screws

For the screw links, you need to use screw driver to unscrew two pins on any two consecutive links found on either side of your clasp, remove the link once it is completely detached from your bracelet. Slide all the remaining links together to align their pin holes. You should come up with one extra link and an extra pin. Save both in a safe place in case you need them in the future,

Here is the video to show you how to adjust rolex watch band, https://www.youtube.com/watch?v=K4pf7WLdAxA

  • Watch Band with pins

For the pin links, you need to use pin remover to push the pin out. 

Tip: 

  • Please tight all the screws every couple months to make sure they stay tight.  

Q, My watch band has a stripped link and can not hold the screw.

We have a trick for you that you can make the screw hold good in the hole. Please take the screw out and put some finger nail polisher on it, then screw it in. The screw will be hold when dry. You can also take it off later if you need. Better than glue. 

 


Q, My Rolex watch clasp is loose ( or too tight), How to make it tight ( or loose) ? 

Slightly bend inwards the sides of the flipping part so that it holds on tight after locking.  Bend it in to make it tight. Bend it out to make it loose.  Contact us if you are not sure how to do it. 

 


Q, How to replace the watch bezel ? 

 


 

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Do you know what is VPH or BPH? 21600bph and 28800bph?

Do you know what the difference between Japan Movement and Swiss Movement?

Replica Watches Buying Guide – How do I know if the site is legit to buy replica watches?

How to Take Care of Your Rose Gold Plated Watches? 

Replica Rolex Watches Information

 

Replica Watches Movement Guide             Watches tricks & tips & instructions

Q, What Payment methods do you accept?